Customer Reviews:
Showing reviews 1-5 of 334
 After 500 Boils, 100% Dependable. July 31, 2010
I. Santana (Texas)
I bought this electric kettle in early May after studying in England for a semester (I promised myself this invention was just too nifty to not have). In England, the electric kettles brought water to a boil somewhere between 1-2 minutes. When I first got this one, I took right at about 5 minutes, which I, honestly, thought was a little long, even considering that the 220V and 120V difference in currency between America and the UK would make the boil slower here (same reason I saw an alarm clock melt before my eyes there). But, pretty soon, the kettle started boiling a little quicker (for whatever reason..).
Now, completely filled, from cold sink water, it boils 1.5 liters (about 50 American fluid ounces) in right about 4 minutes consistently. If the water is even lukewarm from a previous boil or just not cold, it will go in closer to 3. If the water has already been boiled within a period of about 20 minutes (the kettle keeps water warm for over an hour), it'll only take a minute, maximum. I drink lots of hot drinks (I probably boil the kettle about 5 times a day), so this is an absolute "must-have" if boiling water is a frequent task in everyday life. Very easy to use and (from my experience) very safe. It has never failed to shut off when boiling. It will boil for about 10 seconds, then shuts off accordingly. The outside does get pretty hot, so beware of that when handling it (the sturdy plastic handle doesn't get hot at all, though). I do not have any kids, but I would figure that any electric kettle needs to be kept away from children too small to handle or too young to understand the capacities of boiling water (or the metal that encases it).
It does not have any plastic aromas or harmful particles to it, speaking for my specific kettle. I'm almost certain that the only surface that water ever touches is the metal. It's also quite sleek and easy to move around. The cord (which is attached to the plate that the kettle boils on, but isn't attached to the kettle) is only about 2 feet, though, which is really my only "complaint," if you can call it that (I think anything over 3 feet would be too long).
Anyway, in summary, I give this kettle a 5/5 and recommend it to anyone. It's definitely worth the money, and is extremely helpful for people who have a desire to boil water many times a day, for whatever reason.
(College students: It cooks Ramen perfectly. But, don't eat too much of that junk.. it's terrible for you).
 Great when it worked; broke after 14 months July 27, 2010
Ben W Maxymuk
1 out of 1 found this review helpful
I loved this product when it was working. I bought it in May 2009, and it made hot water quickly and reliably until last week, when it stopped working. I called Aroma, and they said that it had a 12-month warranty. They also said, however, that it "should not have stopped working after 14 months," and that they "stand behind their products" and provide out-of-warranty service. Unfortunately, the fees, handling and shipping for such service would add up to something in the neighborhood of 25 or 30 bucks, and I can just about get a new unit for that. I explained that, if (a) this "shouldn't" have happened, and (b) they "stand behind their products," then professing to offer service but making that option financially untenable was a funny way of showing it. Both the customer service rep and her supervisor were unmoved by this line of discussion, but I maintain that their policy is functionally the same as saying "you pays your money and you takes your chances; go buy a new one!" That's fine I guess, but I probably won't be buying a new one from Aroma.
I am going to try my primitive gadget-mending skills on it, and if that fails, I will be in the market for a new kettle. As i noted, probably a different brand. I can't afford to buy one of these every 14 months.
 Efficient, fast and reliable- I love it! July 26, 2010
Lisa D Blackwell (Atlanta, Ga United States)
I live next to this water kettle in the winter. It is fantastic for making hot tea on a cold day. And, unlike my last kettle, I never have to worry if I walk away and forget about it. It shuts off automatically! I have one, my mom-in-law has one, and we've given it as a gift within the family. I highly recommend this item!
Everything is just right, only caveat is the speed to boil July 24, 2010
A. Hermelin (Sunnyvale, CA)
Have this for over two years now, still works like new. Always shuts itself off (those that think it doesn't - try closing the lid :)
In the pictures it looks like the cable retracts, mine doesn't - maybe I need to open up the base and oil it. But it's very convenient, looks good, water tastes great. Only caveat is that it takes a while to boil water, but that's usually not an issue unless you're looking to boil more than one load.
All in all, highly recommended especially for the price.
aroma water kettle July 24, 2010
bartlett
Great kettle. Relatively quick to boil. It is almost as good as those in the UK.
Showing reviews 1-5 of 334
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